Why don’t the tiles look the same as the ones I picked?

Many pool tiles are known to have color variations. Typically, the ones that do will have it identified on the tile itself. This is not only true with tiles though. This can have the same effect with anything masonry related on your projects. This can include concrete, rockwork, tiles, coping, veneers, etc…

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Why is there water leaking through my retaining wall?

Retaining walls are design to hold back dirt, not moisture. If you have a retaining wall that borders decking, please expect that you will get some water to work its way through over time, especially when the great flood comes through during springtime.

Why did everything just stop?!!!

This is probably one of the most common questions associated with tile, coping, and masonry. Don’t be alarmed. This stage is one of the slowest typically and it’s no reason to lose your cool and call the office daily. Remember, the tile and coping are all being applied to fresh gunite, so there is lag time before we can start putting weight on it. This is especially true if you have large water features with significant weight. Also, our in house masons are very good at what they do. They are skilled laborers and they’re not easy to find for what we do, but we have vetted our employees over time and they are truly the best! With quality, sometimes you sacrifice speed. This is a good thing. Even though masonry can be the bottleneck of the construction process, we assure you that the product is exceptional when completed.

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