At Emerald Custom Pools, we believe communication is paramount. It is one of the most used tools across the world in any industry, but it can also contribute to some of the greatest frustrations for customers if not utilized correctly. One way we like to help alleviate communication related issues is to set the expectations early. In doing this, we’d like to take a lighthearted approach but also be informative. Below you will find a list of commonly dealt with items or frequently asked questions. These are things that we have seen in our years of service that homeowners typically have questions to or potentially cause angst. Please understand that 100% of items cannot always be addressed on this form, but we will certainly try our best. Remember, we’re human too! For more information, read our Pool Interior Finish Disclosure