When is the best time to contact my project manager?
Our experienced Project Managers are on-site at job locations from 8:00 AM to 2:00 PM each weekday, managing construction crews and ensuring smooth project progress. During these core hours, response times may be slower as they are focused on overseeing the work. Typically after 2:00 PM, our Project Managers dedicate time to returning calls, responding to text messages, and answering emails.
If you don’t receive an immediate response during working hours please leave a message. Our Project Managers are required to get back to you within 1-2 business days. If there is no urgency to your questions sometimes an email will be best.
We also kindly ask for your understanding that our Project Managers have families and personal commitments in the evenings and on weekends. To respect their time we encourage you to avoid contacting them outside of business hours unless it is urgent. For emergency after-hours situations, please use the emergency contact line provided in our directory.